[New Research] When Emotion Backfires on Social Media

In a world dominated by social media, emotional posts may feel like the most natural way to communicate. We post outrage, sadness, empathy, and passion—often believing these signals will persuade others to see what we see and feel what we feel. But new research entitled “Emotions on our Screens” suggests something surprising: emotional expression may…

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Why Every Interaction You Have Is A Negotiation

Every interaction is a negotiation Whether we realize it or not, we’re all salespeople and every interaction is a negotiation in which we persuade and influence others. Some of us do this professionally; sales people sell products and attempt to have people purchase those products; teachers sell knowledge and skills and attempt to persuade students…

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