The Baltimore Sun has just reported that body language helps hotel employees interact better with customers. In this rough economic time it is especially important for pricier hotels to employ experts to help their employees interact well with customers and ensure that they have a great experience. Hotels are finding every way possible to ensure…
Read MoreDetecting the Truth!
There are many products and people out there claiming to have all the answers to deception detection. However, not all of these are based on actual scientific research or might be based on antique scientific techniques that are outdated and now being proven inaccurate. So how can someone actually tell if a person is lying?…
Read MoreThe Emotion of Fear: Is It Really Mind Over Matter?
“The only thing we have to fear is Fear itself”, Franklin D. Roosevelt (inaugural speech, 1933). Fear can be a motivator or a crippling disease that keeps one from trying something new or difficult. Most of us can explain the emotion of fear, can recognize the facial expression of fear and can recount a time…
Read MoreTools to Analyze if Someone is Lying
Ever wanted to know if someone was lying to you? In this video, Dr. Mark Frank, an expert in deception detection and body language from the University of Buffalo, explains some of the latest technology used to catch liars and what his definition of a “hotspot” is. Tools to analyze if someone is lying: wivb.com