Humintell Director Dr. David Matsumoto recently conducted a webinar on “Understanding Rapport and its Possible Components” for the International Association of Interviewers (IAI). Please enjoy this recording of the recent webinar as well as the outline he wrote that preceded it. Anyone and everyone who expounds an ethical, non-confrontational, empirically-based approach to interviewing acknowledges…
Read MoreRaising Awareness about Active Shooter Incidents
Active shooter incidents are incredibly frightening events that often have deadly consequences for individuals, and dire consequences for organizations. The term “active shooter” describes a “situation in which a shooting is in progress and an aspect of the crime may affect the protocols used in responding to and reacting at the scene of an incident” (Blair…
Read MoreSucceeding at Intercultural Communication
How important is language in intercultural communication really? This may seem like a silly question, but in such a large and diverse world, the myriad of languages present particular challenges to jetsetters and tourists of all sorts. No matter how many languages you know, the intrepid world traveler can never be fluent in the language…
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