Rapport in Investigative Interviews

Humintell Director Dr. David Matsumoto recently conducted a webinar on “Understanding Rapport and its Possible Components” for the International Association of Interviewers (IAI). Please enjoy this recording of the recent webinar as well as the outline he wrote that preceded it.   Anyone and everyone who expounds an ethical, non-confrontational, empirically-based approach to interviewing acknowledges…

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Body Language: Validated and Non-Validated Indicators

Hey everybody, it’s David Matsumoto from Humintell. I wanted to thank everybody for the tremendous response that we have received about our last 2 videos. One was on the introduction to what is body language and the other one was about whether you can tell the difference between fake and genuine emotions. One of the…

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Raising Awareness about Active Shooter Incidents

Active shooter incidents are incredibly frightening events that often have deadly consequences for individuals, and dire consequences for organizations. The term “active shooter” describes a “situation in which a shooting is in progress and an aspect of the crime may affect the protocols used in responding to and reacting at the scene of an incident” (Blair…

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Succeeding at Intercultural Communication

How important is language in intercultural communication really? This may seem like a silly question, but in such a large and diverse world, the myriad of languages present particular challenges to jetsetters and tourists of all sorts. No matter how many languages you know, the intrepid world traveler can never be fluent in the language…

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