By Michael Reddington, CFI. Michael is an expert at moving people from resistance to commitment. He is President of InQuasive, Inc., and author of The Disciplined Listening Method. As a Certified Forensic Interviewer and executive resource one of my foremost goals is to uncover hidden value in all of my high-impact interactions. These interactions may…
Read MoreCan Smiling Improve Your Mood? Research Says Yes.
Emotions and Facial Expressions We all know that emotions give our lives meaning, and life without emotions is impossible to imagine. Emotions are a vestige of our evolutionary history and are primarily controlled by an archaic part of the brain. This is why Dr. Matsumoto describes emotions as immediate, involuntary, automatic, and unconscious reactions to…
Read MoreDo You Suffer From Facial Bias aka Face-ism? The Answer is Likely Yes.
Don’t think you’d judge a book by it’s cover? Think again. Past research has shown that adults and children regularly use faces to make judgments about the character traits of others, even with only a brief glance. Now new research supports the idea of facial bias aka face-ism- an extreme tendency to judge people based…
Read MoreHow Nonverbal Communication Is Going Digital
In a recent BBC Worklife article, Joanna York suggests that we’re used to reading body language and silent cues in person but with remote work, subtle ways we communicate are changing – and workers need to know how to adapt. The global pandemic certainly changed the way we interact. In fact, one 2021 Beezy survey detailing digital…
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