Discovering Microexpressions in Retail

The ability to evaluate truthfulness, detect deception, and assess credibility is a crucial skill for professionals whose jobs require interviews, interrogations, and information elicitation of others according to Dr. David Matsumoto, a renowned expert in the field of micro- expressions, facial expression, gesture, nonverbal behavior, emotion and culture. RILA’s Lisa LaBruno, senior vice president of…

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Experts Give Tips in Spotting Deception

By Seth Bornstein WASHINGTON (AP) Spotting a lie isn’t as quick and easy as it looks on television. With time and training, it is possible to get a good sense of when someone is deceiving you, experts say. “It’s really about how to observe very carefully,” said Pamela Meyer, author of the book “Liespotting” and…

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6 Steps to Effective Interview Body Language

You sound great on the phone, by e-mail and in social media. Don’t blow it in person. It’s not just what you actually say in an interview that matters; your body language talks, too. Here are some helpful tips on what is appropriate interview body language. EYE CONTACT Shakespeare once said that “the eyes are…

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Expression of the Day: Duchenne Smile

There are many different types of happiness including elation, euphoria, excitement, and amusement. However, research has shown that these enjoyable emotions are all expressed on the face the same way: by the Duchenne Smile. A Duchenne Smile occurs when the lip corners move up and the muscle around the eyes moves as well. Oftentimes you…

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