Tactical Interviewing

Use evidence based behavioral indicators of veracity and deception in investigative interviewing

Using the Matsumoto Method™

4-3-2014 1-01-41 PM

The ability to evaluate truthfulness and assess credibility is a crucial skill for many professionals whose jobs require interviews, interrogations, and information collection and reaction elicitation of others. Our workshops will help improve skills in reading emotions and other nonverbal behaviors, improve ability to spot clues to potential deception via nonverbal behaviors, and know the scientifically validated markers of credibility for written statements.

All of our workshops can be tailored to meet the unique needs of your group. Workshops can be offered in half day (4 hour), full day (8 hour) or multi-day sessions. We require a minimum of 15 people per workshop.

For additional information please click “Contact us for Details”

Evaluating Truthfulness Webinar Recording

Learn how to read emotions and other nonverbal behaviors in others through this 2-hour webinar recording Learn More...

$99.00

Read an independent review of the webinar here!

*Please note that after purchasing the recording, it may take up to two business days to receive the recording link.      

What was the webinar about?

The ability to evaluate truthfulness and assess credibility is a crucial skill for many professionals. Participants in this 2-hour webinar learned how to improve their skills in reading emotions and other nonverbal behaviors. Through a series of power point presentation, video and interactive discussion, participants improved their ability to spot clues to potential deception via nonverbal behaviors. Participants also learned which nonverbal behaviors have been scientifically proven to be associated with truthfulness and deception and which have not. In addition, participants improved their individual abilities to make such judgments by focusing on the world of nonverbal behaviors evaluated in context against verbal output.

Who was the webinar host?

Our webinar host was Mr. Joe Ennett. With an extensive background in law enforcement spanning over 34 years, Mr. Ennett has extensive experience in conducting interviews and managing complex criminal investigations. In addition, he has presented training for federal, state and local government as well as for the private sector.

What happens when I purchase the recording?

When you purchase the recording you'll be sent a link and access information that you will use to view the recording. We use Adobe Connect Pro software. The authentication process prevents people from passing the link to others who have not purchased the recording. The link is good for an unlimited amount of time and you can come back to the webinar and watch it any time you'd like. Please note that the webinar link is strictly for personal use only and if we see abuse of it, we will promptly cancel your access to it. Distribution of training materials is also strictly prohibited.

See what people who attend the webinar are saying:

"Joe kept it at a level where I could learn. It was non-clinical and easy to understand. I liked the Alphabet reference for the recall of what I need to look for during my interviews. The videos were also great evaluation tools to test my skills". - Michael Mejia, Detective, Twin Cities Police Authority
"The instructor addressed questions that were e-mailed in and broke the determining a "lie or truth" decision about a subject down into components". - Darrell D. Dorrell Financial Forensics
"The pace of speech, tone and inflection was executed really well. I also enjoyed the instructor’s sense of humor. The most valuable skill that I gained was the practice and analysis of video examples in evaluating what I saw, versus what an expert might see". - Terry Vaughn, tvempowers.com
"The instruction was both engaging and knowledgeable; the instructor was up-to-date with research, news and what Humintell is currently doing". - Ian Trudel
"The instructor was incredibly knowledgeable, and was able to relate the material so it was easy to understand. The idea of identifying hotspots and then investigating the reason for the inconsistencies was the most important skill that I learned". - Mike M., Social Exploits

Evaluating Truthfulness using Nonverbal Behavior

This typical half day or full day workshop teaches participants on how to assess the credibility of another individual via nonverbal behaviors. Learn More...

The ability to evaluate truthfulness and assess credibility is a crucial skill for many professionals whose jobs require interviews, interrogations, and information collection and reaction elicitation of others. The workshop covers topics including why people lie and why some lies succeed and others fail. We introduce participants to different techniques for perpetrating lies. We also compare accurate evaluations of demeanor with physiological measures.
Participants improve their individual abilities to make such judgments by focusing on the world of nonverbal behaviors evaluated in context against verbal output. Finally, we guide participants through a hypothesis-testing approach at thinking critically about how such evaluations are made as well as learning the scientific bases of some aspects of nonverbal clues to deceit.

"He was one of the most impressive speakers I have ever seen/heard. Interesting, intelligent, engaging and informative."


Participants learn how to:
  • Improve skills in reading emotions and other nonverbal behaviors
  • Improve their ability to spot clues to potential deception via nonverbal behaviors. Participants learn which nonverbal behaviors have been scientifically proven to be associated with truthfulness and deception and which have not (yet remain as stereotypic myths about clues to deceit)
We provide participants an in-depth understanding of the nature and function of emotion and cognition when telling lies and truth. Participants learn how lies “leak out” – primarily through the face and involuntary microexpressions – and how to detect these signs of leakage through multiple channels of nonverbal behaviors. The workshop includes in-depth video review and practice of live lies and truth telling, discussions, role-play and simulations of how to use these skills in contexts relevant to the participants.

Evaluating Truthfulness using Statement Analysis

Participants learn to analyze verbal statements to identify meaningful content areas where “there is more to the story than is being told” Learn More...

There are a number of behavioral clues to deceit in the nonverbal and verbal behavior of individuals.  While most of our training focuses on nonverbal behavior analysis, another class of clues relies upon the naturalistic peculiarities of human memory for events. Because of the way events are encoded into memory and because of the ways in which people use language to recall memories, verbal statements can be analyzed in a systematic fashion, and interpretations can be made about the probable veracity or deception in them. Most importantly, verbal statements can be analyzed to identify meaningful content areas where “there is more to the story than is being told”. Humintell has partnered with current and former law enforcement agents who are experts in statement analysis, who have used it on the job to analyze thousands of statements, and who have taught many other law enforcement officers how to conduct statement analysis.

"Ms Skinner knows how to teach people who aren't particularly interested in an English class. She made everything relevant. This is one of the best training courses I have attended in 12 years"


Participants learn how to:
  • Understand the scientific principles of statement analysis and have a better understanding of human memory and language
  • Know the scientifically validated markers of credibility
  • See how statement analysis can be leveraged in interactions to further ascertain whether accounts for events are credible through observation of video and transcript analysis
  • Practice and hone their own skills at conducting statement analysis on new examples

Featured Instructor: Our featured instructor for this workshop is Lisa Skinner, a retired Federal Bureau of Investigation (FBI) Supervisory Special Agent.

Advanced Tactical Interviewing

This workshop combines our Evaluating Truthfulness and Statement Analysis workshops into a more powerful investigative interviewing and interrogation tool. Learn More...

Within the law enforcement context, nonverbal behavioral analysis and statement analysis are powerful investigative tools when used separately and until now, these techniques have traditionally been taught separately to law enforcement officers. This course combines the two techniques into a more powerful investigative interviewing and interrogation tool. This technique, combined with other interview and interrogation techniques, makes the investigator more efficient and effective and instills greater confidence in his beliefs regarding veracity and deception.
This course will teach students to identify evidence-based behavioral indicators that occur when an individual lies under high-stakes situations. These indicators include nonverbal “hotspots” – the micro and subtle facial expressions and other nonverbal behaviors that are part of the emotional leakage, and linguistic and grammatic cues based on statement analysis techniques learned concurrently. Once the indicators are identified, strategies are employed to conduct more in depth interviews. This course is designed to provide administrators and investigators with a structured method of examining behavioral indicators during investigative interviewing.
Students will develop specific tools and scientifically proven strategies to use in analyzing the behavioral indicators exhibited by employees, applicants, witnesses, victims and suspects.Within the law enforcement context, nonverbal behavioral analysis and statement analysis are powerful investigative tools when used separately. Both are used to gain insight into an individual’s thoughts and motivations, to identify signs of veracity, and to detect deception. Nonverbal behavior analysis does so through the analysis of facial expressions, gestures, voice, and body movements when providing statements. Statement Analysis does so through the analysis of written or verbal statements.
Participants learn how to:
  • Conduct investigative interviews by combining two heretofore independent investigative interviewing techniques – statement analysis and nonverbal behavioral analysis.
  • Utilize the combined techniques, to gain insight into an individual’s thoughts, motivations, and ideas, and to evaluate truthfulness and detect deception.
  • Improve the quality and substance of their interviews, regardless of the context, including a protocol (or guideline) for conducting interviews based on the combined techniques.

This course really opens your eyes on interviewing and reading people's reactions. I would highlight recommend the course to every investigator. Excellent material. ~Detective Sergeant Jason Clark, Mill Creek MetroParks Police
  Lisa was the best instructor I've had for the last 15 yrs of my law enforcement career. ~Detective Brian McGivern, Canfield Police Department
Featured Instructor: Our featured instructor for this workshop is Lisa Skinner, a retired Federal Bureau of Investigation (FBI) Supervisory Special Agent.  

Copyright © Humintell 2009-2017