Cultural Interview Lessons From the Road

Republished with permission from WZ By Chris Norris, CFI The WZ Non-Confrontational Interview method has been a part of my career for over 28 years now, and I’m happy to say that I’ve been working for WZ for 19 years. Through the years much has changed for both myself and WZ. One of the biggest…

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Universal Laughter and Deception

Is laughter recognized in the same way across cultures? And, if so, can we tell if people in different cultures are faking their laughter? This is exactly what a team of researchers attempted to answer in a recent publication in Psychological Science. An astoundingly large group of 31 researchers sought to analyze reactions to laughter…

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Expressing Control or Displaying Expression?

When understanding how other cultures express emotions, it is almost as important to reflect on our own cultural norms as it is to recognize differing ones. This is essentially what Humintell’s Dr. David Matsumoto and his team find in a recent publication. Dr. Matsumoto studied the role that one’s own cultural norms and sense of…

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Universal or Just Deceptive Emotions?

We spend a fair amount of this blog discussing the role of universal emotional expressions, but not everyone agrees. Some emerging research, such as a recent study by Drs. Carlos Crivelli and Alan Fridlund, has begun to challenge some fundamental ideas related to the concept of basic emotions. This research questions whether facial expressions reflect…

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