Spot the real buy signs
Ever want to know how people really feel? If you’re in sales, you do. Statistically, most people will say they like a product, even when they really don’t. By looking at a person’s facial expressions and interpreting their nonverbal behavior, you can find out how they really feel about a product, even if verbally they say they like it. People in sales will be able to spot and interpret inconsistencies and relate to their customers more effectively.
- Know how people truly feel about a product
- Spot inconsistencies between how they say they feel and what their nonverbals say (they say they like the product but look contemptuous)
- Know when people are excited to not about a product-learn how to push a product on someone and when to back off